DELIVERY WITHIN SINGAPORE
We ship locally via Qxpress. It is a doorstep delivery (also known as standard courier) service for a subsidized fee of $5 regardless of the number of items.
Orders above S$20 will get a complimentary free standard courier.
We also provide Express same-day delivery at $15.00 for orders below 20.
Local SG Delivery | Delivery Timeframe | Rates (S$) |
1. Self-Collection at Orchardgateway Store | 2-3 working days | FREE |
2. Standard Courier | 3-5 working days | FREE for orders above S$20, else delivery is S$5 |
3. Express Courier | Same day | $15 for orders below S$20 |
INTERNATIONAL SHIPPING
We offer international shipping worldwide with traceable and secure delivery. Worldwide orders may be shipped via TNT, Aramex, UPS, DHL Express, or Singapore Post.
All international orders are subject to customs and duty fees as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import upon arrival of your order based on product value.
These customs fees are not included in your PRESS order and/or shipping total. All fees must be paid by the parcel recipient. Should the customer reject paying the customs duties and taxes, the parcel will be returned to us and the customer will have to bear the full amount of the original shipping and a standard return fee (subject to the individual's country).